Giving tenants the gas safety record and EICR
When you add a new gas safety record or EICR to a let property, Abide.Rent gives the tenants a copy and asks them to confirm receipt.
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Tenants must be given a copy of the gas safety record within 28 days of the check, and a copy of the electrical safety report (EICR) within 28 days of the inspection. Abide.Rent records when the copy went and when the tenant confirmed it.
Who this is for: letting agencies, landlords and tenants.
Each certificate shows whether the tenants were given a copy.
What you are deciding
Whether to give the copy through Abide.Rent straight away, or record that you gave it another way.
Your options
- Give it through Abide.Rent (the default). Adding the record sends each named tenant an email and a portal notice. They open it, download it and press 'I have received it'. You see the date.
- Hold it back. Untick 'give to tenant' when adding it, then use 'Give to tenant' later. Until then a 28-day deadline shows on the property.
A worked example
A gas engineer services the boiler at 12 Acacia Avenue on Monday 12 October 2026. The agent uploads the record the same afternoon. Both tenants get an email; one confirms receipt that evening, the other on Wednesday. The property's compliance tab shows 'Received 14 October 2026'.
What Abide.Rent does for you
- Gives the copy to every named tenant on the current tenancy, by email and in their portal.
- Records the date it was given and the date each confirmation came in.
- Shows a 28-day deadline until a copy has been given.
If something goes wrong
- “Only gas, EICR and EPC records are given to tenants”
What to do: Other documents are given another way. - “The copy cannot have been given before the check on …”
What to do: Check the date given. - “No tenant on this tenancy has an email address or an Abide.Rent account, so the copy was not sent.”
What to do: Add a tenant email, or give the copy on paper and record it as given outside Abide.Rent.
Common mistakes
- Uploading the record before the tenancy starts and assuming the new tenants have it. Give it again once they are named on the tenancy.
What to do next
More in Compliance
Giving the deposit prescribed information to the tenantGive the tenants the deposit scheme's prescribed information through Abide.Rent, and see when each one confirms receipt.
A contractor's job link and their uploadsEach job is sent with a private link that works for 30 days. Certificates a contractor uploads count only once you approve them.
Contractors and the jobs you send themKeep your own list of contractors with their trades, areas, registrations and insurance, and send them jobs from a repair or a renewal.