Every deadline after the tenant applies.

A referral opens on its own when you record that the tenant has applied, and closes when you record the decision or a withdrawal. In between, it keeps the case reference, each date and each document in one place on the notice.

What it tracks

• Awaiting directions → statement due → submitted → awaiting the decision → decided.
• The directions: date received, the landlord’s and the tenant’s statement deadlines, and whether it will be decided on paper.
• Inspection and hearing dates, and whether a hearing was asked for.
• The expected decision date, from the typical wait in published decisions.

Your statement

• A plain-text draft of the landlord’s statement, from the review: the notice, the comparables and adjustments, the condition record and the disregards.
• A list of gaps to fix before you send it.
• Record what you sent, the date and how (email, post, portal or by hand), with the file.

Deadlines that find you

The statement deadline, inspection and hearing go onto Today and the deadlines list, with “Prepare the statement” or “Open the referral”.

Ready for the Valuation Office

The government has announced that rent cases will move from the tribunal to a rent service run by the Valuation Office Agency. Each referral records which body it is with, so the tracker carries on when that happens. Abide.Rent does not file anything with either for you. Not legal advice.