Who is responsible

Know who’s responsible. Every time.

Who does the task and who carries the legal duty, per property.

Only two duties can transfer
Set per property
Clear for landlords

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Free toolAgent or landlord responsibility checker

Paperwork and a pen on a kitchen worktop

DutyLet onlyRent collectionFully managedLegally responsible

Right to Rent checksLet onlyAgentRent collectionAgentFully managedAgentAgent if agreed in writing

Gas Safety recordLet onlyLandlordRent collectionLandlordFully managedAgentAgent only under a management agreement

EICR every 5 yearsLet onlyLandlordRent collectionLandlordFully managedAgentLandlord

Deposit and prescribed informationLet onlyEitherRent collectionAgentFully managedAgentLandlord

Rent review (Section 13)Let onlyLandlordRent collectionLandlordFully managedAgentLandlord

PRS Database registrationLet onlyLandlordRent collectionLandlordFully managedLandlordLandlord

Who usually does the task, by service level — and who carries the legal duty. Only Right to Rent and gas safety can move to an agent, and only in writing. A housing solicitor confirms your wording.

A normal week, with Abide.Rent

Signing a new landlord. Who is responsible for what?

Sarah, property manager at a six-person agency, 180 homes

Today, without it

Terms of business in a PDF nobody re-reads
Staff guess per property
Arguments after something goes wrong

Onboarding
You
Sets the service level on each property.
Onboarding
Abide.Rent
Shows who does each task and who keeps the legal duty.
Later
Abide.Rent
Only gas safety and Right to Rent move to you — and only with a written agreement.

What changes for you

One clear table per property
Landlords see what is still theirs
No surprises at a hearing

How it works in detail

Only two duties can move to an agent, and both must be in writing: Right to Rent and gas safety. Everything else stays with the landlord, whatever the management agreement says.

The exact wording matters. A housing solicitor confirms that, not us. We show two columns: who does the task, and who is still legally responsible — including on a let-only or rent-collection job.

Per property, not per landlord

The same landlord can have one property fully managed and the next self-managed. The service level lives on that property. A single “this landlord is fully managed” switch would be wrong.

Doing the task is not the same as being responsible for it

An agent can chase a gas certificate on a fully managed job and the legal duty can still sit with the landlord. We keep both columns. That is what you still need after the instruction ends.

The name of the service is not the duty

Let only is also sold as tenant find. Fully managed is also let & managed. Guaranteed rent is a commercial promise — the named landlord is still the landlord. Rent-to-rent is a different legal shape: the operator is the immediate landlord of the person living there, so that tenancy is self-managed.

Abide.Rent is at work