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Abide.Rent
Legal hold

Live cases never go missing.

Anything tied to a notice or claim stays available — on any plan.

  • Locked automatically
  • Readable even if payment fails
  • Export for the tribunal
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Stone-fronted English house with a front door
Legal hold · 12 Walmersley RoadNorthgate Residential
On hold — cannot be deleted or archived
  1. Notice served2 Jul
  2. Tenant applied to the tribunal4 Sep
  3. Evidence pack exported6 Sep
  4. Decision expected (median 82 days)~9 Dec
Stays readable on any plan, even if a payment fails or the agency changes.
Example account. Figures are illustrative.
A normal week, with Abide.Rent

Dave’s tenant has gone to the tribunal. Dave also stopped paying for his plan.

Dave, landlord with four flats and a day job

Today, without it

  • Documents scattered
  • Fear the software will lock the file
  • Nothing to hand the solicitor
  1. Referral
    Abide.Rent

    Locks everything tied to the notice and the case.

  2. Plan lapses
    Abide.Rent

    The held file stays readable and exportable.

  3. Hearing
    Landlord

    Exports the pack for the tribunal.

What changes for you

  • Live cases never go missing
  • Readable on any plan
  • Released only when the case closes
How it works in detail

Whoever pays owns the account. That is who invites people and sends the next notice. A notice already sent is like a receipt. Each party keeps their copy. That is what keeps us out of other people’s arguments.

If a notice has gone out, the tenant has gone to the tribunal, or a possession claim is attached, those records stay readable — even on Solo, even after a failed payment. We do not lock a live case.

What puts a file on hold

  • A notice has been served and is still live
  • The tenant has referred the notice to the tribunal
  • A possession claim has been recorded
  • An evidence record has been saved for a statutory deadline

After the hold ends

We keep the file for six years after it is finished, in line with the usual time to bring a contract claim in England. After that it is deleted or anonymised, as the privacy notice sets out. A tenant can still get their own copy.

Changing who pays, changing agent, or leaving does not break a live hold. The case keeps its documents.

Abide.Rent is at work

Peace of mind for less than a coffee.

Under £2 a property a month: 10 properties paid yearly work out at £1.61 each. Every certificate, notice and deadline is watched for you.

Related features

One shared record

Agency, landlord and tenant open the same file — no emails, spreadsheets or resends.

AgentsLandlordsTenants
How it works: One shared record

Run your own properties on it for a month, free

One-month free trial, no card needed. Then £8.99 a month including 3 properties, or stay on Solo, free for 1 property. Tenants never pay.

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