Compliance score
A score out of 100 for every property and your whole book.
AgentsLandlords
How it works: Compliance scoreFeatures
Everything you need to stay compliant.
Every feature, on every plan.
DashboardNorthgate Residential
Monday 12 OctoberGood morning. 4 things need you today.
Compliance score
29Tenancies on the record
24Rent reviews due in 60 days
3Certificates expired
To doDo now · 4
Notice49 Essex DriveNot signed. It cannot be served until it is.
Sign the noticeCertificate5 Tottington RoadGas Safety record expired on 24 Aug 2026.
Book renewalNotice8 Parkhills RoadEmail bounced. Serve it another way and keep the record.
Open noticeApproval6 Tentersfield StreetRent proposal waiting for the landlord.
Send reminderPRS DatabaseOpens in 215 days
North West window: 15 May – 14 Aug 2027. 13 properties still need an owner’s details confirmed.17 of 30 readyA live challengeDay 38 of ~82
12 Walmersley Road — the tenant applied to the tribunal. The evidence pack is on legal hold.Compliance
Every certificate and deadline, covered.
Scored, tracked and chased for every property — certificates read for you, tenants given their copies.
ComplianceNorthgate Residential
3Expired
4Due in 60 days
61Valid
2Missing
5 Tottington RoadGas SafetyExpiredOverdue 49 days
8 Parkhills RoadEICRExpiredOverdue 8 days
3 Chesham Fold RoadGas SafetyDue soon62 days left
49 Essex DriveGas SafetyValid153 days left
11 Heap BridgeEPC · CValid6 years left
31 Bolton RoadTenant copyDueGive within 28 days
Certificates and renewals
Every certificate and deposit, with its expiry and who renews it.
AgentsLandlords
How it works: Certificates and renewalsTenant copies
Gas and electrical records shared, dated and confirmed within 28 days.
AgentsLandlordsTenants
How it works: Safety records given to tenantsEnergy rating
EPC rating against the minimum E, and exemptions to their end date.
AgentsLandlords
How it works: Energy rating and MEESPRS Database
A register pack for every property, the fees by month, and a reminder to renew each year.
AgentsLandlords
How it works: PRS Database readiness, region by regionRight to Rent
How each adult was checked, when, and when to check again.
AgentsLandlords
How it works: Right to Rent checksRent reviews and notices
Rent increases that hold up.
Evidence-backed Section 13 rises on the official forms, served and proven, with the tribunal record to hand.
Rent review · 5 Tottington RoadNorthgate Residential
High riskWaiting for the landlordDates valid
Current rent£860.00
Proposed£963.20
Defensible range£864.50–£955.50
Takes effect1 Dec 2026
£7.70 above the range. If the tenant refers it, the tribunal cannot set more than you asked — only the same or less. Change the figure, or keep it and record why.
Evidence behind the range
Your lettings, 3-bed houses, BL84 lets · £905–£950
ONS private rent average, Bury£912
Tribunal: MAN/00BM/MNR/2026/0078cut to £910
Rent reviews
Price every Section 13 increase against local evidence before it goes out.
AgentsLandlords
How it works: Rent reviews you can defendComparable lettings
Three like-for-like lettings, dated and adjusted, on every rent review.
AgentsLandlords
How it works: Comparable lettings evidenceCondition record
Condition, improvements and the disregards on the review — and the risk in front of the landlord.
AgentsLandlords
How it works: Condition record and the tribunal’s disregardsSection 13 and proof of service
Served, delivered, opened and confirmed — every step time-stamped.
AgentsLandlords
How it works: Section 13 notices and proof of serviceTribunal evidence pack
Achieved lettings, tribunal decisions and proof of service in one pack.
AgentsLandlordsTenants
How it works: Tribunal evidence packTribunal referrals
Directions, the statement deadline, a draft statement and a record of what you sent.
AgentsLandlords
How it works: Tribunal referral trackerTribunal decisions
Search published rent decisions and see area statistics by postcode district.
AgentsLandlords
How it works: Tribunal decisions and area statisticsStart to finish of a tenancy
From holding deposit to deposit return.
Holding deposits, guarantors, inventories, move-in and move-out checklists, the rent account and possession — each step on the record.
Agreement NG-0142 · Ashworth Holdings LtdNorthgate Residential
- Service level
- Fully managed
- Authority to serve notices
- Yes · 4 of 4 properties
- Landlord approves before a notice
- Required
- Right to Rent checks
- Agency, agreed in writing
- Gas safety
- Agency, agreed in writing
- Signed original
- PDF on file · 14 Mar 2025
Moving in and out
Checklists both sides sign, and a deposit where the tenant answers every deduction.
AgentsLandlordsTenants
How it works: Moving in and out, and the depositHolding deposits
One week’s rent at most, the deadline for agreement, and the 7-day rules worked out for you.
AgentsLandlords
How it works: Holding depositsRent account
Rent due from the tenancy, payments recorded or imported, arrears and the Ground 8 date.
AgentsLandlordsTenants
How it works: Rent accountPossession tracker
Claim, hearing, order, warrant, possession — each with its date.
AgentsLandlords
How it works: Possession trackerRepairs and visits
The jobs you do every week, done the same way every time.
Repairs from the tenant’s photo to the contractor’s certificate, inspections with notice, pet requests answered in time.
RepairsNorthgate Residential
12 Walmersley RoadNo heating or hot waterEmergencyGas engineer · visit bookedTarget 24 hours · 6h left
41 Heywood StreetDamp patch in the back bedroomUrgentDamp specialist · job sentTarget 7 days · day 2
2 Parkhills CloseKitchen tap drippingRoutinePlumber · fixedClosed in 9 days
31 Bolton RoadBack door lock stickingRoutineReported by tenant, with photosTarget 28 days
Repairs
Tenants report with photos; you set the severity, the target and who fixes it.
AgentsLandlordsTenants
How it works: RepairsDamp and mould stages
Make safe, investigate, written summary, start works, complete — each dated.
AgentsLandlordsTenants
How it works: Damp and mould stagesContractors and jobs
Contractors work from a secure link — no account — and upload the paperwork from site.
AgentsLandlords
How it works: Contractors and jobsInspections
Written notice goes out the moment you book — never under 24 hours.
AgentsLandlordsTenants
How it works: Inspections and visitsPet requests
Tenants ask in the portal; the decision and reason stay on file.
AgentsLandlordsTenants
How it works: Pet requestsAgency and landlords
Landlords informed. Duties clear. Everything signed.
Agreements and documents signed online, statements every month, and a trail of every message.
DutyLet onlyRent collectionFully managedLegally responsible
Right to Rent checksLet onlyAgentRent collectionAgentFully managedAgentAgent if agreed in writing
Gas Safety recordLet onlyLandlordRent collectionLandlordFully managedAgentAgent only under a management agreement
EICR every 5 yearsLet onlyLandlordRent collectionLandlordFully managedAgentLandlord
Deposit and prescribed informationLet onlyEitherRent collectionAgentFully managedAgentLandlord
Rent review (Section 13)Let onlyLandlordRent collectionLandlordFully managedAgentLandlord
PRS Database registrationLet onlyLandlordRent collectionLandlordFully managedLandlordLandlord
One shared record
Agency, landlord and tenant open the same file — no emails, spreadsheets or resends.
AgentsLandlordsTenants
How it works: One shared recordLandlord statements
A monthly compliance statement for every landlord — written for you.
AgentsLandlords
How it works: Monthly landlord statementsWhat your agent did
Notices, certificates, deposits and repairs on your properties, as they happen.
LandlordsAgents
How it works: What your agent didManagement agreements
Record the terms once; they decide who is reminded, who serves and who approves.
AgentsLandlords
How it works: Management agreementsDocuments and signing
Templates filled from the tenancy, a clause library, and signing in order with an audit certificate.
AgentsLandlordsTenants
How it works: Documents and signingMessage trails
Every message the record sends: delivered, opened, read, bounced or failed, with times.
AgentsLandlords
How it works: Message trailsWho is responsible
Who does the task and who carries the legal duty, per property.
AgentsLandlords
How it works: Who is responsibleYour team
Run the agency, not just the properties.
Today’s list, notes and tasks, a team calendar, cover and leavers, scorecards, branches and reports.
DashboardNorthgate Residential
Monday 12 OctoberGood morning. 4 things need you today.
Compliance score
29Tenancies on the record
24Rent reviews due in 60 days
3Certificates expired
To doDo now · 4
Notice49 Essex DriveNot signed. It cannot be served until it is.
Sign the noticeCertificate5 Tottington RoadGas Safety record expired on 24 Aug 2026.
Book renewalNotice8 Parkhills RoadEmail bounced. Serve it another way and keep the record.
Open noticeApproval6 Tentersfield StreetRent proposal waiting for the landlord.
Send reminderToday
Overdue steps, expiring certificates, replies, repairs and signatures, most urgent first.
AgentsLandlords
How it works: TodayNotes and tasks
Notes, @mentions and tasks with owners on every record — internal or shared with the landlord.
AgentsLandlords
How it works: Notes, mentions and tasksTeam calendar
Inspections, contractor visits, tasks and deadlines by month, week or day.
AgentsLandlords
How it works: Team calendarTeam, cover and leavers
Roles on every property, cover while people are away, and an exit wizard for leavers.
Agents
How it works: Team, cover and leaversScorecards
Deadlines, tasks, replies and repairs on time — per person, from the records.
Agents
How it works: ScorecardsBranches
Properties and people by branch, with branch-only or every-branch access.
Agents
How it works: BranchesReports
Compliance risk, tenant responses, PRS readiness, landlords, repairs, arrears and team activity.
AgentsLandlords
How it works: ReportsProtection and your data
Records that survive anything.
Live cases kept safe, handovers without gaps, access that matches the job — and your data in from a spreadsheet, and out whenever you like.
Legal hold · 12 Walmersley RoadNorthgate Residential
On hold — cannot be deleted or archived
- Notice served2 Jul
- Tenant applied to the tribunal4 Sep
- Evidence pack exported6 Sep
- Decision expected (median 82 days)~9 Dec
Legal hold
Anything tied to a notice or claim stays available — on any plan.
AgentsLandlordsTenants
How it works: Legal holdHandover
Review dates, service records and certificates move with the property.
AgentsLandlordsTenants
How it works: When the agency or owner changesAccess and audit
Roles and permissions, two-step sign-in, sign out everywhere and an audit log.
AgentsLandlords
How it works: Access, sign-in and auditImport
Tenants, deposits, served dates and certificates in — with a gaps report, and no emails sent.
AgentsLandlords
How it works: Bring your properties inExports and leaving
Export any list to Excel, request a full export, and leave with everything.
AgentsLandlords
How it works: Exports and leavingWorks alongside your CRM. Integrations · Compare · Free tools
Run your own properties on it for a month, free
One-month free trial, no card needed. Then £8.99 a month including 3 properties, or stay on Solo, free for 1 property. Tenants never pay.