# Abide.Rent

> Renters’ Rights Act compliance for letting agents and landlords. England only. Private rented sector. The question it answers: will this rent increase survive? One-month free trial of every feature. No card needed. After the trial, Portfolio is £8.99 a month including 3 properties, then £2.00 for each extra property (£1.00 from the 21st). Paying yearly saves 30%. Or stay on Solo, which is free for 1 property. On Solo, a new rent increase or evidence bundle is a one-off pack: £29 for a rent increase, £120 for an evidence bundle. Tenants never pay. Abide.Rent is not the government’s PRS Database.

Not legal advice. Form 4A and Form 3A follow the prescribed forms in SI 2026/354, checked against the GOV.UK versions.

Contains public sector information licensed under the Open Government Licence v3.0.

This file is a curated map for language models. Prefer these URLs over guessing. Nothing here is legal advice. Serving a notice is never an API.

## Product
- [Home](https://abide.rent): Compliance score, PRS Database dates by region, alerts that name who must act, monthly landlord statements and rent increases you can defend. England, Renters’ Rights Act 2025.
- [How it works](https://abide.rent/product): One file per property. Will the increase survive? Local rents and tribunal decisions on the pack. Proof it was served. Who is still legally responsible. Selling does not restart the 52 weeks.
- [A day with and without Abide.Rent](https://abide.rent/a-day-with-abide-rent): An illustrative day for a property manager with 180 homes, without and with Abide.Rent.
- [Refer an agent](https://abide.rent/refer): Customers share a sign-up link; the referred agency gets a 60-day trial instead of 30, and the referrer gets account credit equal to its first payment, up to £50, at most 10 times in 12 months.
- [Free migration](https://abide.rent/switch-to-abide-rent): Abide.Rent moves your records in from another CRM, spreadsheets, folders of certificates or inboxes, free on every plan, and helps until you are live.
- [Features](https://abide.rent/features): Rent reviews, proof of service, duties, letting models, the 52 weeks, certificates, live cases. After the trial, Portfolio is £8.99 a month including 3 properties, then £2.00 for each extra property (£1.00 from the 21st). Paying yearly saves 30%.
- [Compare](https://abide.rent/compare): CRMs run the day-to-day. Rent-evidence products collect comparables. We did not find one product that covers both the rent and the compliance.
- [Integrations](https://abide.rent/integrations): No connector is live yet. Request one: name the software, the job and its API docs, and Abide.Rent builds it free. API keys are never collected in the form. Import a CSV today.
- [Developer platform](https://abide.rent/platform): Integrations directory, getting started, OpenAPI reference, MCP. Same permissions and legal holds. Serving a notice is never an API.
- [API reference](https://abide.rent/platform/reference): First-party reference generated from the OpenAPI document.
- [OpenAPI](https://abide.rent/openapi.json): OpenAPI 3.1 document. There is no /serve route.
- [MCP and AI](https://abide.rent/platform/mcp): The MCP server at https://mcp.abide.rent/mcp. An assistant signs in with OAuth (no API keys), works in one account, read only or read and make changes as the person chooses, and every API operation an assistant may use is a tool; serving or signing a notice, payments, credentials and access changes never are. prepare_prs_registration prepares a register pack; no tool registers a property or files with a tribunal. Not listed in connector directories.
- [mcp.json](https://abide.rent/mcp.json): Discovery file for the MCP server: whether it is available and, when it is, the address, protocol versions and sign-in.
- [Free tools](https://abide.rent/tools): Free calculators for the Renters’ Rights Act, including two for tenants: is my rent increase notice valid, and is my Section 8 notice valid. No sign-up.
- [Rent tribunal decisions by area](https://abide.rent/rent-tribunal-decisions): Published First-tier Tribunal market-rent decisions by postcode district: proposed and determined rent, change, rules, each linked to GOV.UK. District and town only. Open Government Licence v3.0.
- [Free templates](https://abide.rent/templates): Printable Information Sheet acknowledgement slip (landlords) and damp and mould report letter (tenants).
- [Pricing](https://abide.rent/pricing): One-month free trial of every feature. No card needed. After the trial, Portfolio is £8.99 a month including 3 properties, then £2.00 for each extra property (£1.00 from the 21st). Paying yearly saves 30%. Or stay on Solo, which is free for 1 property. On Solo, a new rent increase or evidence bundle is a one-off pack: £29 for a rent increase, £120 for an evidence bundle. Tenants never pay.
- [Help](https://abide.rent/help): Guides, checklists and developer docs. Each guide shows when it was written or last reviewed.
- [FAQ](https://abide.rent/faq): Tribunal ceiling, PRS Database, duties, Ground 8, legal hold.

## Who it is for
- [Letting agents](https://abide.rent/for-agents): Works alongside the CRM. Let only, rent collection, fully managed, guaranteed rent — per property.
- [Landlords](https://abide.rent/for-landlords): See the duties that stay with you.
- [Tenants](https://abide.rent/for-tenants): Your tenancies. Your copies. Tenants never pay.

## Features
- [Rent reviews you can defend](https://abide.rent/features/rent-reviews): Check the new rent against comparable lettings you add, graded like-for-like. See what tribunals cut, and the warning that a tribunal can go below today’s rent. See the earliest date your file allows — and a flag if the figure or the date looks risky.
- [Section 13 notices and proof of service](https://abide.rent/features/notices): How it was sent, whether the email was reported as opened, and when the tenant confirmed. That record is evidence you can put in front of the tribunal. It is not a guarantee of valid service.
- [Tribunal evidence pack](https://abide.rent/features/evidence): The pack holds proof of service, your achieved comparable lettings with their adjustments, the condition record and real tribunal decisions. It can only defend the figure you asked for. It cannot raise it.
- [Certificates and renewals](https://abide.rent/features/certificates): The same property holds certificate expiry dates, the deposit, the official property number, and empty slots for the government’s registration numbers. Missing documents are easier to find now than in the middle of a possession claim.
- [PRS Database readiness, region by region](https://abide.rent/features/prs-database): The government opens its register one region at a time, from the West Midlands on 15 December 2026 to the South West in August 2027. We place each property in its region from the postcode, show its own window and deadline, build a register pack of what the government service will ask for, plan the fees month by month, and remind you to renew each year.
- [Who is responsible](https://abide.rent/features/duties): Only Right to Rent and gas safety can move, and only if it is in writing. Everything else stays with the landlord. We show this per property — let only, rent collection, fully managed, guaranteed rent or self-managed.
- [Legal hold](https://abide.rent/features/legal-hold): A notice already sent, a tribunal challenge, or a possession claim stays readable on any plan — including if a payment fails. Each party keeps their own copy. We do not take those away.
- [When the agency or owner changes](https://abide.rent/features/continuity): One file through a change of agent, a sale, or a missed payment. The person who leaves keeps a copy of their own time. You can export on any plan. The 52 weeks do not restart.
- [Compliance score](https://abide.rent/features/compliance-score): Every property gets a score out of 100 from the things the law actually asks for: gas, electrics, EPC, PRS registration once its region opens, and — while it is let — the deposit, prescribed information and the tenancy terms given to the tenant.
- [Monthly landlord statements](https://abide.rent/features/landlord-statements): On the first of each month the agency’s landlords receive a statement for each of their properties: the score, what changed, what is due next and who is acting on it. A PDF copy stays on the record for both sides.
- [Safety records given to tenants](https://abide.rent/features/safety-records): Upload a gas safety record or EICR and Abide.Rent gives it to the tenant through their free portal, records the date, and lets the tenant confirm receipt. A 28-day clock runs until it is done.
- [Moving in and out, and the deposit](https://abide.rent/features/moving-in-and-out): Steps that are already records tick themselves; the rest are ticked by whoever did them. The agency signs the list off and the tenant confirms it from their portal. At move-out, rent arrears come from the rent account, each deduction carries its photos or invoice, and the tenant agrees or disputes each one before anything is released.
- [One shared record](https://abide.rent/features/shared-record): Certificates, notices, approvals, statements and messages live on the property, not in inboxes and spreadsheets. Each person opens the same file from their own login and sees what concerns them. Nobody has to ask for a copy, or ask where it went.
- [Right to Rent checks](https://abide.rent/features/right-to-rent): Record how each adult occupier was checked — documents seen, a Home Office share code or a certified identity provider — and when. If their permission is time-limited, the follow-up check goes in the diary on the day you record the first one.
- [Inspections and visits](https://abide.rent/features/inspections): Pick the visit time and Abide.Rent sends the tenant written notice straight away. It will not let you book a visit less than 24 hours ahead, and the notice sits on the tenancy file with the time it went out.
- [Possession tracker](https://abide.rent/features/possession): On any Section 8 notice, record each stage — claim issued, hearing, order, warrant, possession — with its date. The hearing date goes into the deadlines, and the whole file stays on legal hold until the case is closed.
- [Energy rating and MEES](https://abide.rent/features/energy): Each property’s EPC rating is checked against the minimum standard. A home rated F or G is flagged unless an exemption is recorded, with the type of exemption and when it ends.
- [Pet requests](https://abide.rent/features/pets): Tenants ask from their portal. The request lands with whoever decides, with the date the answer is due. The reply, and the reason for any refusal, are kept on the tenancy.
- [Bring your properties in](https://abide.rent/features/import): Upload a CSV or Excel export. Match the columns once, check the rows, and the properties arrive with their tenants, deposits, certificate dates and the dates notices and documents were served — plus a gaps report of what is still missing.
- [Repairs](https://abide.rent/features/repairs): Tenants report repairs from their portal or phone, with photos. Each repair gets a category, a severity and your own response target, and moves from reported to fixed with every step dated.
- [Contractors and jobs](https://abide.rent/features/contractors): Keep your own list of trades with their insurance dates. Send a job from a repair, a certificate renewal or an inspection. The contractor works from a secure link — accepts, books the visit, uploads photos and the new certificate — and you approve it onto the property.
- [Management agreements](https://abide.rent/features/agreements): Record each landlord’s management agreement — service level, authority to serve, landlord approval, who carries Right to Rent and gas safety — and attach the signed original. Those terms decide who is reminded, who may serve a notice and whose approval comes first.
- [Today](https://abide.rent/features/today): Overdue statutory steps, certificates running out, tenant replies waiting, repairs past their target, jobs due and documents waiting for a signature — in one list, most urgent first, each with the button that does it.
- [Reports](https://abide.rent/features/reports): Compliance risk, tenant responses, evidence gaps, PRS readiness by region, a scorecard per landlord, repairs and contractors, arrears and team activity. Each report shows its charts, and clicking a bar filters the table to exactly those records, ready to act on or export.
- [Rent account](https://abide.rent/features/rent-account): The rent due is set out from the tenancy’s rent and frequency, including any increase. Record payments by hand or import a bank CSV, see the running balance, and see the day arrears reached the Ground 8 level. Download the account as a PDF for the file.
- [Documents and signing](https://abide.rent/features/documents-and-signing): Start a statement of terms, an Information Sheet letter, a pet consent, a management agreement, a privacy notice or a rent receipt from a template. Names, addresses and rent come from the record. Send it for signature in order — agency, landlord, tenant — and the signed copy is locked with its audit certificate.
- [Notes, mentions and tasks](https://abide.rent/features/notes-and-tasks): Write a note on a property, tenancy, repair or review, @mention a colleague, or turn it into a task with an owner and a due date. Notes are internal, or shared with the landlord. Tenants never see them.
- [Team calendar](https://abide.rent/features/team-calendar): One calendar for the agency: inspections, contractor visits, tasks, certificate expiries, rent review dates and statutory deadlines, in layers you switch on and off. Move a task or a contractor visit by dragging it.
- [Team, cover and leavers](https://abide.rent/features/team-and-cover): Give each property a lead, a backup, someone for move-ins and move-outs and someone for maintenance. Record holidays and cover, on-call and working hours. When someone leaves, the exit wizard hands their properties and tasks to named people.
- [Scorecards](https://abide.rent/features/scorecards): Each person sees their own scorecard: deadlines met, tasks done on time, replies within target, repairs fixed on time and records kept up to date. Managers set targets and see their team. There is no public ranking.
- [Branches](https://abide.rent/features/branches): Put properties and people into branches. Choose whether each person sees every branch or only their own. Move properties between branches in bulk, and import the branch from your spreadsheet.
- [Access, sign-in and audit](https://abide.rent/features/security-and-access): Give each person the access their job needs, from read-only to owner. Turn on two-step sign-in for the agency, sign everyone out everywhere when a laptop is lost, and see an audit log of who changed what and when.
- [Holding deposits](https://abide.rent/features/holding-deposits): Record a holding deposit against a proposed tenancy. Abide.Rent checks it is no more than one week’s rent, counts down to the deadline for agreement, and tells you when it must be repaid or applied — and whether you gave written reasons in time to keep it.
- [Message trails](https://abide.rent/features/message-trails): Repairs, contractor jobs, rent reviews, landlord statements, certificates given to tenants, inspections, notices and pet answers each keep a trail: who was told, by which channel, and when it was sent, delivered, opened, read in the app, bounced or failed.
- [Tribunal decisions and area statistics](https://abide.rent/features/tribunal-explorer): Filter published First-tier Tribunal rent decisions by district, rent, outcome and date, and open each one. Area statistics show local rent ranges and outcomes by postcode district, alongside your own lettings.
- [Exports and leaving](https://abide.rent/features/exports): Every list exports: pick the rows and columns and download an Excel file. Request a full export of your workspace at any time. If you leave, you take everything — and live notices and claims stay readable for the people who need them.
- [Comparable lettings evidence](https://abide.rent/features/comparables): Add comparable lettings to each rent review: one click from your own lettings, an agent’s letter or a let-agreed listing uploaded with its date, or typed in. Each is graded strong, usable or weak against the home you are reviewing, with the reasons, and the review counts how many strong ones you have against the three you need.
- [Condition record and the tribunal’s disregards](https://abide.rent/features/condition-record): Each rent review holds the home’s condition, whether it is furnished, the landlord’s improvements and the tenant’s improvements and damage, which the tribunal must disregard. The landlord sees a plain warning before approving: the tribunal can set the rent below what the tenant pays now.
- [Tribunal referral tracker](https://abide.rent/features/tribunal-referrals): When the tenant applies to the tribunal, a referral opens on the notice. Record the directions and the statement deadline goes onto Today. Abide.Rent drafts the landlord’s statement from the review, and you record what you sent, how and when.
- [What your agent did](https://abide.rent/features/landlord-activity): Landlords see a feed of what their agent did on their properties: notices served and the tenant’s answer, certificates added and given to tenants, deposits protected, repairs reported, closed or overdue, inspections, Right to Rent checks and PRS registration. The agency sees exactly what the landlord sees.
- [Damp and mould stages](https://abide.rent/features/damp-and-mould-stages): Switch a repair to staged clocks: make safe, investigate, a written summary to the tenant, start works and complete, each with its own due date and a record of when it was done. The stages follow the proposal for private renting and are labelled as proposed, not law.

## Guides
- [A change of agent, or a sale: what moves and who is told](https://abide.rent/help/journey-change-of-agent-or-sale): What happens to control, documents, duties and the deposit when a landlord changes agent or sells, and the letters the tenant must get.
- [A contractor's job link and their uploads](https://abide.rent/help/contractor-job-links): Each job is sent with a private link that works for 30 days. Certificates a contractor uploads count only once you approve them.
- [A new tenancy, from holding deposit to day 30](https://abide.rent/help/journey-new-tenancy): Every step before and just after a tenant moves in: what the agency or landlord does, what the tenant gets, and the legal date for each.
- [A pet request, from asking to the written answer](https://abide.rent/help/journey-pet-request): The tenant asks, the landlord side answers in writing within 28 days, or asks for more information first.
- [A rent increase from start to finish](https://abide.rent/help/rent-increase-timeline): The whole path of a rent increase: the figure, the landlord's approval, Form 4A, service, the tenant's reply and, if it comes to it, the tribunal.
- [A rent increase: what each side does, and when](https://abide.rent/help/journey-rent-increase): From the first reminder to the new rent: the agency's proposal, the landlord's approval, the Form 4A, the tenant's options and the tribunal.
- [A repair, from the tenant's report to the fix](https://abide.rent/help/journey-repairs): How a repair moves between the tenant, the agency, the landlord and the contractor, with the response targets and visit notices.
- [A tenant leaving: notice, move-out and the deposit](https://abide.rent/help/journey-tenant-leaving): From the tenant's notice to the deposit being returned: the dates, who does what, and the reminders.
- [Add a tenancy and joint tenants](https://abide.rent/help/add-a-tenancy-and-joint-tenants): Record who lives in a property, the rent and the start date. Add joint tenants, permitted occupiers and guarantors to the same tenancy.
- [Agreements and service levels](https://abide.rent/help/agreements-and-service-levels): Record the management agreement and the level of service for each property: let only, rent collection, fully managed or self-managed.
- [Ask the assistant about your records](https://abide.rent/help/ask-the-assistant): Ask a question about your properties, certificates, notices, repairs and deadlines, and get an answer that links to each record it used.
- [Bring past notices and dates onto the record](https://abide.rent/help/record-a-past-notice): Record a notice you served before you used Abide.Rent, a safety record you gave the tenant on paper, or a request received long ago, each with the day it really happened.
- [Comparable lettings: the evidence that wins at the tribunal](https://abide.rent/help/comparable-lettings-evidence): The tribunal sets the rent from lettings of similar homes nearby. Achieved rents count far more than asking rents; three strong lettings make a case.
- [Condition and improvements: what the tribunal disregards (s.14(2))](https://abide.rent/help/condition-and-improvements): The tribunal values the home as it is let, but ignores the tenant's own improvements and any damage the tenant caused. Record both on the review.
- [Continuity offers: when an account closes or moves to Solo](https://abide.rent/help/continuity-offers): If the account that holds a property closes or drops to Solo, an agency working on that property is offered the record so nothing is stranded.
- [Contractors and the jobs you send them](https://abide.rent/help/contractors-and-jobs): Keep your own list of contractors with their trades, areas, registrations and insurance, and send them jobs from a repair or a renewal.
- [Damp, mould and emergencies: Awaab's Law stages (proposed)](https://abide.rent/help/awaabs-law-stages-proposed): Choose to work to the Awaab's Law timescales on damp, mould and emergency repairs. They apply to social housing; for private renting they are proposed, not law yet.
- [Documents, templates and signing](https://abide.rent/help/documents-and-signing): Start a statement of terms, privacy notice, pet letter or agreement from a template, fill it from the tenancy, and have everyone sign it in order.
- [Every legal date Abide.Rent tracks, and when it reminds you](https://abide.rent/help/deadlines-and-reminders): Each date, the law behind it, who is asked to act and the exact days Abide.Rent sends reminders.
- [Following a tribunal referral](https://abide.rent/help/following-a-tribunal-referral): From the tenant's application to the decision: record the directions, prepare and send your statement, and keep track of an inspection or hearing.
- [Gas safety, EICR and EPC dates](https://abide.rent/help/compliance-dates): Record when each certificate expires and be reminded 30 days before. One page lists every date across your properties.
- [Getting started as a landlord](https://abide.rent/help/getting-started-landlord): Add a property you let, record its tenancy and dates, and invite your tenant. If an agent manages it, invite your agent instead.
- [Getting started as a letting agency](https://abide.rent/help/getting-started-agency): Set up your agency in the order that pays off soonest: business details, a first property, its tenancy, its dates, then your team.
- [Getting started as a tenant](https://abide.rent/help/getting-started-tenant): Your portal is free. It shows your tenancy, every notice you are sent and the dates that matter, and lets you reply.
- [Giving tenants the gas safety record and EICR](https://abide.rent/help/safety-records-to-tenants): When you add a new gas safety record or EICR to a let property, Abide.Rent gives the tenants a copy and asks them to confirm receipt.
- [Giving the deposit prescribed information to the tenant](https://abide.rent/help/deposit-prescribed-information): Give the tenants the deposit scheme's prescribed information through Abide.Rent, and see when each one confirms receipt.
- [How Abide.Rent works: three parties, one record](https://abide.rent/help/how-abide-rent-works): Who the agency, the landlord and the tenant are in Abide.Rent, who is asked to act on each legal date, and how reminders reach them.
- [How billing works](https://abide.rent/help/how-billing-works): Portfolio is £8.99 a month, includes 3 properties. Solo is free for 1 property.
- [How the compliance score works](https://abide.rent/help/compliance-score): A score out of 100 for each property and your portfolio, from the records Abide.Rent can see. Each record that applies counts equally.
- [How the rent band is worked out](https://abide.rent/help/how-the-rent-band-is-worked-out): The band comes from comparable lettings first, then your own lettings nearby, and only then from an area average, which is not evidence.
- [I cannot see my tenancy](https://abide.rent/help/tenant-not-linked): Your tenancy appears once your landlord or letting agent invites you using the email address you signed up with.
- [Invite a landlord, a tenant or a colleague](https://abide.rent/help/invite-a-landlord-or-tenant): Send an email invitation so a landlord, tenant or colleague can sign in and see the records that concern them.
- [Is it fixed? The tenant's answer on a repair](https://abide.rent/help/repair-is-it-fixed): When you mark a repair fixed, the tenant is asked whether it is. A yes is recorded; still a problem opens it again.
- [Migrating your records to Abide.Rent: we do it for you, free](https://abide.rent/help/free-data-migration): Switching from another system, spreadsheets or folders of documents? Send us what you have and we import it and set you up, at no cost.
- [Moving in and out, and settling the deposit](https://abide.rent/help/moving-in-and-out): Checklists both sides sign off, the details the law asks to be on record, and deposit deductions the tenant answers one by one.
- [Moving your tenants, deposits and dates across in an import](https://abide.rent/help/import-tenants-deposits-and-dates): An import can bring each tenancy's named tenants, the deposit and its protection, the dates documents were given and the Right to Rent check. It sends no emails and invites nobody.
- [Notes and @mentions on any record](https://abide.rent/help/notes-and-mentions): Write a note on a property, notice, rent review, agreement, landlord or tenant, and type @ to tell a colleague or the landlord.
- [Notifications and which ones you can switch off](https://abide.rent/help/notification-preferences): Choose which emails and reminders you get. Statutory messages, such as a notice served on you, cannot be switched off.
- [PRS Database register pack and renewals](https://abide.rent/help/prs-register-pack-and-renewals): Each property's register pack lists what the government's form asks for, ready to copy, with what to fix first. The landlord registers, pays the yearly fee and renews each year.
- [Record a deposit, its protection and the prescribed information](https://abide.rent/help/record-a-deposit): Record the deposit amount, the date it was received, the scheme, the date it was protected and the date the prescribed information was given.
- [Record how a notice was served](https://abide.rent/help/record-service): Record the method, the date and any tracking reference. Abide.Rent works out the date a posted notice counts as served.
- [Rent arrears and a Section 8 notice](https://abide.rent/help/journey-arrears-and-possession): From the first unpaid rent to the earliest date for court: the Ground 8 threshold, Form 3A, notice periods and the reminders.
- [Repairs and incidents: what to record and who deals with them](https://abide.rent/help/repairs-and-incidents): Who handles a repair depends on the service level for the property. Keep a dated note of each report and what was done.
- [Reporting a repair](https://abide.rent/help/tenant-repairs): Report a repair to your landlord or agent in writing. Their contact details are on your tenancy.
- [Reports across your properties](https://abide.rent/help/reports-across-your-properties): Six read-only reports: compliance risk, tenant responses, evidence gaps, PRS readiness, landlord scorecard and team activity.
- [Respond to a pet request](https://abide.rent/help/respond-to-a-pet-request): Approve a request, refuse it with a written reason, or ask the tenant for more information.
- [Safety checks: gas, electrical, EPC and alarms](https://abide.rent/help/journey-safety-certificates): When each check is due, who arranges it, when the tenant must have a copy, and how the reminders run.
- [The monthly compliance statement for each landlord](https://abide.rent/help/monthly-landlord-statement): On the 1st of each month every landlord client gets a statement for the month just ended, in your agency's name. You can also prepare and send any of the last twelve months by hand.
- [The rent account: rent due, payments and arrears](https://abide.rent/help/rent-account): Keep each tenancy's rent account in Abide.Rent: the rent due each period, every payment, the running balance and the Ground 8 level.
- [The repairs register and response targets](https://abide.rent/help/repairs-register): Tenants report repairs with photos in their portal. Each one has a severity, a response target and a dated trail everyone can follow.
- [The tribunal can set a rent below today's](https://abide.rent/help/tribunal-can-go-below-current-rent): A referral can end with a rent lower than the tenant pays now, if the evidence shows the market is lower. Check before you propose.
- [Upload several certificates at once](https://abide.rent/help/upload-several-certificates): Drop up to ten certificate PDFs or photos. Abide.Rent reads each one, and you check and confirm every row before anything is saved.
- [What the tribunal can and cannot do](https://abide.rent/help/what-the-tribunal-can-do): The tribunal decides the market rent. It cannot set more than the landlord proposed, cannot backdate, and can delay the start for hardship.
- [What you can do in the tenant portal](https://abide.rent/help/tenant-portal): See your tenancy, read and answer notices, ask to keep a pet, give notice, and keep your own copy of everything.
- [What your landlord sees: the activity feed](https://abide.rent/help/landlord-activity-feed): A landlord's home page lists what was done on their properties in the last 30 days, and by whom: notices, safety records, deposits, repairs, inspections and registrations.
- [Who can see what](https://abide.rent/help/who-can-see-what): An agency sees the properties it manages, a landlord sees their own, and a tenant sees their own tenancy. Each page shows who has access.
- [Your business details and where they appear](https://abide.rent/help/business-details): Your trading and legal names, registered address, company number and redress scheme appear on notices, emails, invoices and your tenants' portal.
- [Your rent account and deposit information](https://abide.rent/help/tenant-rent-and-deposit): See the rent due and the payments your landlord or agent has recorded, and confirm you have received your deposit information.
- [Your work on the dashboard](https://abide.rent/help/the-today-list): One list on the dashboard of what needs doing now: overdue items first, then this week, pet requests, replies, signatures and approvals.
- [A notice that never took effect can be served again](https://abide.rent/help/serve-a-corrected-notice): A notice with a defect may never take effect. It does not use up the 52 weeks, so a corrected notice can be served.
- [A tenant's notice to quit, and withdrawing one](https://abide.rent/help/tenant-notice-to-quit): A tenant ends a tenancy by giving notice in writing. Abide.Rent records it, checks the end date and records a withdrawal both sides agree.
- [API keys](https://abide.rent/help/api-keys): Create a key to use the Abide.Rent API. Each key is shown once, has scopes, and can be deactivated or deleted.
- [Add a property](https://abide.rent/help/add-a-property): Add one property by hand, with or without its tenancy, in a couple of minutes.
- [Area statistics and tribunal decisions](https://abide.rent/help/area-statistics-and-decisions): Area statistics show what tribunals did in each postcode district. The decisions list holds every published decision. Both show risk, not a rent.
- [Bringing properties across from other software](https://abide.rent/help/connecting-reapit): Export a spreadsheet from your current system and import it, or send it to us and we import it for you, free.
- [Changing agent: handing a property over](https://abide.rent/help/changing-agent): A change of managing agent is an offer the new agency accepts. The property, its rent history and every issued notice move together.
- [Choosing between Portfolio, Solo and a one-off pack](https://abide.rent/help/what-abide-rent-costs): Portfolio suits anyone who reviews rents or serves notices. Solo is free for 1 property. It suits small portfolios that only keep records. A pack covers one notice.
- [Connect Claude, ChatGPT or Cursor (MCP)](https://abide.rent/help/mcp-and-models): Let an AI assistant work in one Abide.Rent account with your permissions: read only, or read and make changes. You sign in and choose; remove it any time. Serving a notice is never a tool.
- [Control follows payment; evidence does not](https://abide.rent/help/control-follows-payment): Whoever pays runs the account. Documents already issued stay with each party, and a legal hold stays open.
- [Do I pay again for a notice on Portfolio?](https://abide.rent/help/notice-included-on-manage): No. On Portfolio, rent reviews, notices and evidence packs are included.
- [Export your file](https://abide.rent/help/export-your-file): Download a copy of your records at any time, on any plan, including Solo.
- [Exporting your records and leaving Abide.Rent](https://abide.rent/help/leave-abide-rent): Export everything at any time, on any plan. If you leave, landlords and tenants keep their own copies of what was issued.
- [Failed payments and cancelling](https://abide.rent/help/failed-card-and-downgrade): If a payment fails, Portfolio stays on for 14 days while you put it right. Cancelling takes effect at the end of the paid period.
- [Generate and serve a notice](https://abide.rent/help/generate-and-serve): Create a rent increase notice or a possession notice for a property, check it, sign it and serve it.
- [Getting your records ready for the PRS Database](https://abide.rent/help/preparing-for-prs): See which properties are missing a registration number, and record the numbers as you receive them.
- [Ground 8: rent arrears](https://abide.rent/help/ground-8-arrears): Ground 8 needs at least 3 months' rent to be unpaid, or 13 weeks' where rent is weekly, and four weeks' notice.
- [How the rent range is worked out](https://abide.rent/help/defensible-band): Each rent review shows a defensible range for the home, and where your proposal sits against it, with the evidence behind it.
- [How to open a support ticket](https://abide.rent/help/how-to-open-a-support-ticket): Open a ticket from Help inside Abide.Rent. We reply on the ticket and by email. There is no live chat.
- [Import properties from a spreadsheet](https://abide.rent/help/import-from-csv): Bring in many properties at once from a CSV or Excel file, matching your columns to ours.
- [Landlord and tenant at the same time](https://abide.rent/help/dual-roles): One person can be a tenant at one address and a landlord at another. The roles are kept apart, and each side sees only its own.
- [Legal hold: records that stay open whatever happens](https://abide.rent/help/legal-hold): Anything attached to a live notice, a tribunal referral or a possession claim stays readable on any plan, and cannot be deleted.
- [Past tenancies and your copies](https://abide.rent/help/tenant-past-tenancies): When a tenancy ends it moves to Past tenancies. Every notice and letter you were sent stays readable and downloadable, free.
- [Pet requests and the 28-day deadline](https://abide.rent/help/pet-requests-28-days): A tenant can ask in writing to keep a pet. Abide.Rent counts 28 days from the request and shows who is to answer.
- [Proof of service for a rent increase notice](https://abide.rent/help/serving-by-post): Record how and when you served the notice and attach the proof, so it is ready if the tenant says they never got it.
- [Record a management agreement](https://abide.rent/help/record-an-agreement): Record what a landlord has instructed the agency to do: the reference, the properties, the written terms, fees and the signed PDF.
- [Referring a rent increase to the tribunal](https://abide.rent/help/accept-or-refer): The First-tier Tribunal can decide the rent. It cannot set more than your landlord proposed, and the new rent starts from the first rent day on or after its decision.
- [Rent in advance](https://abide.rent/help/rent-in-advance): Abide.Rent will not record more than one rent period paid in advance on a new tenancy.
- [Section 13 rent increase notices (Form 4A)](https://abide.rent/help/section-13-form-4a): Form 4A is the notice used to propose a new rent. Abide.Rent generates it from an approved rent review and checks the dates first.
- [Section 21 notices](https://abide.rent/help/section-21-abolished): Section 21 notices ended on 1 May 2026. Abide.Rent does not generate them.
- [Section 8 grounds and notice periods](https://abide.rent/help/section-8-grounds): A possession notice names the grounds relied on. Abide.Rent works out the notice period from the grounds you choose.
- [Self-managed and mixed portfolios](https://abide.rent/help/self-managed-book): Manage some properties yourself and use an agent for others. The service level sits on each property, so a mix is normal.
- [Selling a property](https://abide.rent/help/selling-a-property): Record a sale with the tenant staying. The tenancy and its history move with the property, and the 52 weeks do not start again.
- [Sign in and switch between views](https://abide.rent/help/sign-in-and-portals): One sign-in for everything. Agency, landlord and tenant are separate views, and one person can hold more than one.
- [Start a rent review](https://abide.rent/help/propose-a-rent-increase): Propose a new rent for a tenancy, see how it compares with published tribunal decisions, and move on to the notice.
- [Take over after the agent changes](https://abide.rent/help/take-over-after-agent-change): When an agency stops managing your property, take it over in your landlord account. The file and its history come with it.
- [Team seats and what each can do](https://abide.rent/help/invite-seats): Five seats: owner, manager, negotiator, accounts and read only. The seat decides what a colleague can change, serve and see.
- [Tenant acknowledgement and the receipt](https://abide.rent/help/acknowledgement-and-receipt): Once service is recorded the tenant can open the notice, confirm they have it, query it or refer it. Each answer is dated and both sides get a receipt.
- [The dashboard](https://abide.rent/help/dashboard-and-studio): The dashboard is what needs doing: today's work, the compliance score, figures that open the list behind them, and what is waiting on other people.
- [The evidence pack](https://abide.rent/help/evidence-pack): Assemble the evidence for a referred rent increase in one PDF: the notice, proof of service, the rent range and the decisions you rely on.
- [The re-letting restriction after Ground 1 or 1A](https://abide.rent/help/relet-lock-16e): Serving a notice on Ground 1 or 1A starts a period in which the property cannot be let again. Abide.Rent shows the dates on the property.
- [The twelve-month protected period](https://abide.rent/help/twelve-month-protected-period): Grounds 1 and 1A are not available in the first twelve months of a tenancy. Abide.Rent shows when that period ends.
- [The two-month minimum, explained](https://abide.rent/help/two-month-minimum): Form 4A must give at least two months' notice, counted from service, and the new rent must start at the beginning of a rental period.
- [UPRN, LRN and PRN](https://abide.rent/help/property-identifiers): Store each property's identifiers: the UPRN, and the Landlord and Property Registration Numbers once the PRS Database issues them.
- [Understanding a rent increase notice and your options](https://abide.rent/help/tenant-open-a-notice): A rent increase notice shows your current rent, the proposed rent and the date it would start. You can accept, ask a question or refer it to the tribunal.
- [Upload a certificate and record its expiry date](https://abide.rent/help/recording-certificates): Add a gas safety, EICR or EPC certificate to a property and be reminded before it expires.
- [Vacant, next tenancy, end of tenancy](https://abide.rent/help/next-tenancy): A property stays on file between tenancies. End a tenancy, keep the property vacant, or set up the next tenancy while the current one runs.
- [What Abide.Rent is](https://abide.rent/help/what-abide-rent-is): One record for each property you let: the tenancy, the compliance dates, the rent reviews and the notices, with reminders before each deadline.
- [What happens if the tenant goes to the tribunal?](https://abide.rent/help/tenant-goes-to-tribunal): A tenant can ask the First-tier Tribunal to decide the rent. The tribunal cannot set it higher than the landlord proposed.
- [What you can do on the free Solo plan](https://abide.rent/help/record-lock): Solo is free for 1 property. You keep everything you have recorded and can export it at any time.
- [When the landlord approves a rent review](https://abide.rent/help/approve-a-review): Where the agreement asks for it, the landlord approves or declines the proposed rent before a notice is generated.
- [Who can serve a notice](https://abide.rent/help/authority-to-serve): Serving needs two things: the landlord's written authority recorded on the agreement, and a seat that is allowed to serve.
- [Why is my notice date being rejected?](https://abide.rent/help/notice-date-rejected): Abide.Rent checks the start date of a new rent three ways. Here is what each message means and how to fix it.
- [Written statement of terms](https://abide.rent/help/statement-of-terms): Record the date the written statement of terms was given, and send it to the tenant to acknowledge.
- [Your free trial and what happens after it](https://abide.rent/help/free-trial): Free trial — 30 days, unlimited properties, every feature, no card needed. Nothing is deleted when it ends.
- [Let only, rent collection or fully managed: who does what](https://abide.rent/help/england-letting-models): The service an agency sells changes who does the work, not who holds the legal duty. Abide.Rent records the service on each property.
- [Which duties can an agent take on?](https://abide.rent/help/which-duties-can-an-agent-take): Two duties can be taken on by an agent through a written term: Right to Rent checks and gas safety. The rest stay with the landlord.
- [The PRS Database: what it is and when it opens](https://abide.rent/help/prs-database-what-it-will-require): The government's register of landlords and rented properties opens region by region, from 15 December 2026 in the West Midlands. Each region has 3 months to register. Registration is made with the government, not through Abide.Rent.
- [Using tribunal decisions to sense-check a proposed rent](https://abide.rent/help/will-this-increase-survive): Published tribunal decisions show how proposed increases have fared when challenged. Use them to judge risk, not to set the price.

## Blog
- [The PRS Database opens on 15 December 2026: a register pack for each property](https://abide.rent/blog/prs-database-register-pack): The government’s register opens in the West Midlands first, then one region a month. £65 a property a year, renewed every year. What it will ask for, and how to have each property ready before your window opens.
- [Achieved rents, not asking rents: what wins at the rent tribunal](https://abide.rent/blog/achieved-rents-not-asking-rents): Tribunals set the rent from what similar homes actually let for. Asking prices, portal guides and area averages carry little weight. How to gather evidence that holds up — and why the tribunal can still go below today’s rent.
- [Rent tribunal decisions digest — October 2026](https://abide.rent/blog/rent-tribunal-decisions-digest-october-2026): 191 market-rent decisions dated September 2026, 70 under the new rules. 73% of those were set below the landlord’s figure. What won, what lost, and three cases by district.
- [Section 21 is gone: what letting agents do now](https://abide.rent/blog/section-21-gone-what-letting-agents-do-now): Section 21 ended on 1 May 2026. Tenancies are assured periodic, possession runs through Section 8, and the rent review has replaced the renewal. What changes for agents.
- [Renters’ Rights Act checklist for letting agents](https://abide.rent/blog/renters-rights-act-checklist-letting-agents): A practical Renters’ Rights Act checklist for agents in England: tenancies and notices, rent increases, safety, deposits, the PRS Database and the records to keep.
- [Let only vs fully managed: who is responsible for compliance](https://abide.rent/blog/let-only-vs-fully-managed-compliance): On let only, almost every duty sits with the landlord. On fully managed, the agent does most of the work — but only two duties can legally move. A duty-by-duty guide.
- [Can a tenant challenge a rent increase? The tribunal explained](https://abide.rent/blog/can-a-tenant-challenge-a-rent-increase): Yes. A tenant can refer a Section 13 increase to the First-tier Tribunal before it starts. What the tribunal can and cannot do, and what the 2026 figures show.
- [Gas Safety certificate: landlord vs letting agent duty](https://abide.rent/blog/gas-safety-certificate-landlord-or-agent): Gas safety is one of only two duties that can move from landlord to agent — and only in writing. When it moves, when it does not, and the dates to track.
- [EICR rules for landlords: every 5 years and the 28-day copy](https://abide.rent/blog/eicr-rules-for-landlords): An EICR is due at least every five years, sooner if the report says so, and the tenant must have a copy within 28 days. Who is liable, and what to track.
- [What is a Landlord Registration Number (LRN)?](https://abide.rent/blog/what-is-a-landlord-registration-number): The LRN is the number the government’s PRS Database gives a landlord. What it is, how it differs from a Property Registration Number, and where it must appear.
- [PRS Database registration: deadlines by region](https://abide.rent/blog/prs-database-registration-deadlines): The PRS Database opens region by region from 15 December 2026. Every window, every deadline, and what registration costs.
- [How much notice for a rent increase in England?](https://abide.rent/blog/rent-increase-notice-period-england): At least two months, and no more than once every 52 weeks. How to work out the real start date, with a worked example.
- [Section 13 notice: how to raise the rent in 2026](https://abide.rent/blog/section-13-notice-rent-increase-2026): How a Section 13 rent increase works in England since 1 May 2026: the two-month notice, the 52-week rule, service, and what happens if the tenant goes to the tribunal.
- [Why determinations cannot set the rent](https://abide.rent/blog/why-determinations-cannot-set-the-rent): 846 decisions across 514 postcode districts, and only 13 with five or more. What tribunal decisions can tell you about a rent — and what they can’t.
- [Rent tribunal decisions in 2026: what 846 decisions tell agents](https://abide.rent/blog/july-2026-determinations): We read every market-rent decision published in 2026. Volumes, outcomes under old and new rules, how long it takes by region, and what moved the result.

## Resources
- [PRS Database readiness list](https://abide.rent/resources/prs-readiness-list): What to have on the property record before 15 December 2026 — without pretending the register is open.
- [Rent review checklist](https://abide.rent/resources/rent-review-checklist): Before a notice goes out: the number, the band, the risk, the approval, the form, the service trail.

## Pages
- [Complaints](https://abide.rent/complaints): How to complain about Abide.Rent, what happens next and how long it takes. Not for disputes between landlords, agents and tenants.
- [Cookie notice](https://abide.rent/cookies): What Abide.Rent stores on your device, why, for how long, and how to change it. Written for PECR, the UK GDPR and the Data Protection Act 2018. Not legal advice.
- [Data processing terms](https://abide.rent/dpa): When an agency or landlord puts other people’s personal data into Abide.Rent, they are the controller and we process it for them. These terms set out how.
- [Privacy notice](https://abide.rent/privacy): How Abide.Rent uses personal data on the website and in the signed-in product, who processes it, where, for how long, and your rights. Not legal advice.
- [Billing terms](https://abide.rent/billing-terms): The free trial, what Portfolio costs, how quantity is counted, renewal, failed payments, cancelling, refunds, price changes and VAT.
- [Terms of use](https://abide.rent/terms): The contract for the public website and the signed-in product. Not legal advice. You remain responsible for every notice you serve.
- [About Abide.Rent](https://abide.rent/about): England. Private rented sector. The ledger for the Renters’ Rights Act 2025.

## Optional
- [Blog RSS](https://abide.rent/blog/rss.xml): Dated blog posts as RSS 2.0.
- [Sitemap](https://abide.rent/sitemap.xml): All public URLs.
- [Robots](https://abide.rent/robots.txt): Crawler rules. The admin area and the API are disallowed.
- [Full text](https://abide.rent/llms-full.txt): Longer excerpts for the same pages.