Why did renewal fees stop?
Since 1 May 2026, a term that makes an assured tenancy a fixed-term tenancy has no effect. The tenancy runs as a periodic tenancy with periods that match the rent periods (Housing Act 1988, section 4A, inserted by the Renters’ Rights Act 2025). So there is no end of term, and no renewal to arrange.
This page is about the business, not fee law. What you may charge a landlord, and how you must show it, is for your agreement and your advisers.
What compliance work can an agency package?
The jobs below recur across a year. Each one leaves a record in Abide.Rent that a landlord can see.
| Service | What the landlord gets | What stays on the file |
|---|---|---|
| Section 13 rent reviews | A figure backed by achieved lettings, the risk explained before they approve, the notice served and proven | Comparables, tribunal risk, the landlord’s approval, the service record and the evidence pack |
| Compliance audit | A score out of 100 for each property, and the items that cost points | The compliance score, and reports on compliance risk, evidence gaps and PRS readiness |
| Monthly landlord statement | On the 1st: the score, what changed, what is due next and who is acting on it | A PDF copy of every statement, kept for both sides |
| PRS Database preparation | A register pack for each property, the region’s window and the fees month by month | The pack, the registration numbers and the yearly renewal date |
| Tribunal referral handling | The directions, the statement deadline and a draft statement | What you sent, how and when |
| Possession file | Each stage from notice to keys back, with its date | The whole file on legal hold until the case is closed |
See the compliance score, reports and PRS Database readiness.
How do landlords see what they are paying for?
On the 1st of each month every landlord receives a statement for each property: the score, what changed, what is due next and who is acting on it. Between statements, the landlord’s own login shows what you did, as you did it. Read the monthly compliance statement and how the compliance score works.
How do you set the service for each landlord?
Record each landlord’s management agreement: the service level, who may serve notices, whose approval comes first, and who carries the duties that can move in writing. Those terms decide who is reminded and who may act. Read agreements and service levels and which duties an agent can take on.
A worked example: your own cost per property
An agency manages 120 properties on Portfolio. Paid monthly, that is £142.99 a month, or £1.19 a property. Paid yearly, it is £1,201.11 a year, about £0.83 a property a month. Whatever you decide to charge your landlords, that is the cost line behind it.
Portfolio includes every feature: rent reviews, notices, evidence bundles, monthly landlord statements and the compliance score. You are not charged again for each notice. The one-month free trial needs no card.